Privacy Policy
Last updated: October 2026
Heliconia Park Hotels & Resorts ("we," "our," or "us") operates the website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our website:
Personal Data
- Booking Information: When you search for availability, we collect your check-in date, check-out date, number of guests, and property preference.
- Contact Information: If you submit an inquiry form, we collect your name, email address, and message.
- Usage Data: We may collect information about how you interact with our website (pages visited, time spent, clicks, etc.).
Cookies
We use cookies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent.
Use of Data
Heliconia Park Hotels & Resorts uses the collected data for various purposes:
- To process your booking inquiries
- To send you booking confirmations and updates
- To collect feedback and improve our services
- To monitor usage patterns and improve website performance
- To comply with legal obligations
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Heliconia Park Hotels & Resorts
Email: info@heliconiaparkhotels.com
Phone: +234 (0) 1 234 5678
This policy is effective as of October 19, 2026